A: Our industry has historically had a hard time, as we use chemicals, and water is discharged from laundry. At DUUO, we do everything we can to change the industry and reduce our CO2 footprint. We are working towards becoming CO2-neutral.
Q: How do you try to become CO2 neutral / reduce your CO2 emissions?
A: We use bicycle delivery for all our customers in Greater Copenhagen, so when we deliver clothes and mops, it is done with bicycles and not cars. In addition, we have internal laundry so we avoid trucks picking up and bringing our rags and mops. We buy organic t-shirts from Makershirt, whose production is made to reduce water and CO2 emissions, and is produced without the use of polluting chemicals and harmful pesticides.
Q: Do you use environmentally friendly products?
A: 98% of our products are Nordic Ecolabelled. We strive to become 100% Nordic Ecolabelled within the next year.
Q: How do you make sure that your cleaning lives up to certain high standards?
A: We collaborate with Din Akkreditering, which helps healthcare professionals and clinics to live up to all requirements to be accredited according to the Danish Quality Model (DDKM). In collaboration with Simon, we ensure that clinics receive cleaning that lives up to NiR and DKM. Visit DinAkkreditering to read more:
A: It depends a lot on a number of factors, e.g. how many windows there are, how much driving there is to the location, type of windows, etc. If it is a window with, for example, double layers, or if it is difficult to access the window, a lift must be used to access them, or must it be plastered after a construction project where the windows are extra dirty and the dirt is extra tight.
Q: Where in Denmark do you offer window cleaning?
A: Mainly on Zealand. We also perform window cleaning in Jutland in some areas, as we clean windows for e.g. chains like Vivaldi, which has stores all over Denmark.
Q: What types of window cleaning do you perform?
A: We perform window cleaning for restaurants, shops, offices, for this we use clean water systems (water system), ladder, shafting, etc. However, we are old-fashioned and we believe the best result is performed in the good old manual way, without water system.
Q: Performing in Window Washing for Private (B2C)?
A: We only perform window cleaning for businesses (B2B)
Q: What types of services does DUUO offer within handyman services?
A: All tasks that a craftsman (carpenter, plumber, electrician) are too big or expensive to solve.
Q: Why do you call it handy(hu)man services?
A: We have women employed in our staff, and try to include them by using a word other than handyman. We therefore use terms such as handy people, handy humans, handy services etc.
Q: How do your handy services work?
A: You can define your needs with us or just send us a list of things to fix at your workplace. This can be setting up whiteboards, screens, painting, plastering or if you need to move. We do most things, but it often requires us to define your needs together via a brief meeting.
Q: Do you have carpenters, plumbers or electricians?
A: No, but we use a fixed team of good subcontractors, and we always make you aware before starting a task.